Hi guys, I have a burning question. Every time I need to update my insurance I am asked the same questions about my health history. It can take quite some time to remember the details and answer and I’m always worried about missing something as I know this could impact any claims I make in future. The last time I updated my insurance was last year when I stopped work to have a baby. I’m now back at work so need better coverage again. Yet I am asked the same questions dating back far before that. Nothing has changed, why must we cover the same ground again, why can’t I just be asked in relation to the time since I last updated my insurance, and for BNZ to refer to my previous, extensively detailed answers? I have had some health issues over my lifetime but not a great deal, but enough to find this process extremely torturous!
Is BNZ the only place that ask the same health questions every time you update or are other insurers more efficient? It’s just terrible