Smart ATM Enhancement


With Smart ATMs one can use the on screen keyboard to enter 3 types of Reference against a Deposit.
At present one cannot enter a reference when one makes a withdrawal. Instead one has to go to a teller for them to enter a reference against the debit transaction.

Can we please get the reference facility made available for debit transactions when using an ATM


@NeilF784 This is not in my space, but I do know the team that is looking at the Smart ATM’s. I have taken your request and passed on to the team for feedback and an update.


@NeilF784 I have just been advised by the team the following:

Thanks for the request – this is on our roadmap but timeframe is not yet defined.