Scam caller mistakenly calls NZ Police published an article yesterday containing a recording of a scam call made to the NZ Police. This is a great example of what scammers sound like, as well as specifying what they might ask you to download over the phone! Have a listen via this link. :slight_smile:

Some Tips & Tricks

• Be scam savvy – if you get an unsolicited call and the caller asks you to download teamviewer or something similar on your computer it is a scam. Hang up immediately! Likewise if they ask for personal information. Banks, corporate businesses and government departments like ‘Immigration New Zealand’ or ‘Spark’ never email, call or send text messages requesting money. If you receive a request like this, it’s a scam.

• Hang up and verify who they are by looking up their contact details using reputable open source information. Also remember, if BNZ calls you, we will always be available for you to call us back if you feel unsure as to whom you’re speaking with. Scammers will not be comfortable with this.

• Protect your personal information and financial details – don’t provide your details to anyone who has contacted you out-of-the-blue who you don’t know and trust. Even if they claim to be from a reputable company or government department, it may still be a scam.

• If it seems too good to be true, it probably is.

Remember at BNZ we will never ask you for any personal information, such as passwords or PINs, by telephone or email. If you’ve given your personal information out over the phone, or if you have an unauthorised transaction on your bank account, please contact us immediately on 0800 ASK BNZ (275 269) or +64 4 924 0499.