Pin for new credit card

Hi,

I just got a new credit card and the application said I would be able to set my pin with internet banking, but there was no option to do this.

I have activated the card but not loaded a pin on it as I cannot make it into a branch, is there anyway to load a pin without going into a branch as your branch hours are a bit restricting

1 Like

Hi Sam, if you continued your Credit card application from the BNZ website you wouldn’t have been provided the option to loan the pin unfortunately. The ‘Create a Pin’ step will only be available when you complete your Credit card application via Internet Banking, as advised in your screenshot.

We currently don’t have any other option to load a pin on your card other then visiting your nearest BNZ Store with Photo ID. I know this doesn’t help much but let me know if you have any other questions. Thanks, Althea.

Keep in mind these are the views of fellow BNZ Community users, and not BNZ.