Pin for new credit card


#1

Hi,

I just got a new credit card and the application said I would be able to set my pin with internet banking, but there was no option to do this.

I have activated the card but not loaded a pin on it as I cannot make it into a branch, is there anyway to load a pin without going into a branch as your branch hours are a bit restricting

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#2

Hi Sam, if you continued your Credit card application from the BNZ website you wouldn’t have been provided the option to loan the pin unfortunately. The ‘Create a Pin’ step will only be available when you complete your Credit card application via Internet Banking, as advised in your screenshot.

We currently don’t have any other option to load a pin on your card other then visiting your nearest BNZ Store with Photo ID. I know this doesn’t help much but let me know if you have any other questions. Thanks, Althea.