We had a question through yesterday from a customer who was trying to pay her BNZ credit card bill from her ASB bank account and wanted to know the BNZ bank account number, as well as what details to include as reference, particulars etc. All NZ banks should have BNZ saved as a payee in their Bill Payments section of their internet banking, but this particular customer was trying to set up an Automatic Payment and had run into an issue because she had to enter the details manually - she couldn’t use the automated payee function that Bill Payments have.
We gave her the relevant details but I thought I’d share them here too, as they’re not currently displayed on our website and I thought others might need to use them in future and it’ll save you a phone call to the contact centre!
To pay a BNZ credit card from another bank (or set up an automatic payment) the details are:
Particulars: Name on card
Code: First four digits of card number
Reference: Last twelve digits of card number (eleven if the card is an Amex).