Online purchase declined


#1

He There

I recently got my Low Rate Mastercard, my first try with online payment the transaction declined.
I tried number of times with no success (and missed great bargain at Noel Liming sale ) .
The banker issued the card advised to contact the Credit Card Service Line and ask to unblock my card.
It doesn’t make a lot of sense that I need to unblock my card upon activating but I don’t know about that, and the only way finding this out is to not been able to complete an online payment.
Did anyone experience something similar? Worth looking into this issue.

Thanks!

E.L