New Visa Debit Card

Hi there, I’m having a bit of trouble trying to activate my replacement Visa Debit Card… I ordered this from in-store as I lost my old one while travelling. While ordering it, the lady at the counter told me that I’d just need to use it at an atm machine with the same PIN as my old one and then it would be activated, tried that and had no luck. I then tried taking the card into another store and the lady there also told me it had to be activated by ATM with the same PIN as my old one. Is there any way I can have this activated and load a new PIN.

Look forward to hearing from you.

Hi, yes you can defiantly have that activated and have a new pin. You will need to go into the branch to do this. Some of the branches are open today between 10ap-2pm. Please go to our WWW : https://www.bnz.co.nz/locations - to find out what branch’s are open in your area. Stay Safe!