Need to stop payment going to closed account


#1

Hi I just sent money to an account that was closed last week by mistake. How do I get this back as I need it for my credit card payments. Thanks


#2

Hi,

I’m assuming it’s a BNZ account that was closed? If not, then the money will “bounce” back from the receiving bank within 2-3 working days. In the interim, I would suggest you call us on 0800 275 269 to get an answer to your particular scenario. If it was a BNZ account that was closed to which the money was sent, we will be able to help in much greater detail, but the money is not “lost”, i.e. gone forever. Apologies I can’t be of more help, Andy.