Login page returns 500 error


cant login to personal banking. After hanging for a minute or so, server returns 500 error.


Have you cleared cache cookies and history?


Hey @alexb,

Are you still getting this error when logging into Internet Banking?



Hi, this is resolved now, I was able to login an hour ago. Thank you for
quick fixes!


Glad to hear you’re in - for future reference, we’ve also got a Status page on our website that you can check to see whether the issue is a wider system issue: http://status.bnz.co.nz/ The team posts when there’s an outage or disruption of service, includes regular updates and posts when it’s resolved also :slight_smile: