Login page returns 500 error


#1

Hi,
cant login to personal banking. After hanging for a minute or so, server returns 500 error.
Thanks


#2

Have you cleared cache cookies and history?


#3

Hey @alexb,

Are you still getting this error when logging into Internet Banking?

Cheers,
Eric


#4

Hi, this is resolved now, I was able to login an hour ago. Thank you for
quick fixes!


#5

Glad to hear you’re in - for future reference, we’ve also got a Status page on our website that you can check to see whether the issue is a wider system issue: http://status.bnz.co.nz/ The team posts when there’s an outage or disruption of service, includes regular updates and posts when it’s resolved also :slight_smile: