I am overseas and got locked out my account. I keep calling the designated number but no one answers and it gets costly. Hoe do I inlock my account?
Hi @Corbanma, I’m really sorry to hear that you have been locked out of your account. To get this unlocked, we would need to speak to you over the phone so we can get you identified. You can call us on +64 4 931 8209 from overseas and can also call collect from a landline so you won’t be charged. Another option would be to call us via a platform such as Skype and we can get this resolved for you. Thanks, Jade