I am a NZ citizen currently living overseas, i am starting an online business which will be registered in NZ so need to set up a merchant account and BNZ is the only NZ bank accepting payments in foreign currency. I have a RealMe account already. Can I join BNZ and have access to online accounts all by internet? I am not able to come to a branch obviously so want to make sure I can complete the entire joining process remotely and then set myself up with a payment gateway. Any help is appreciated.
I operate an online business in New Zealand and use BNZ Currency Select for e-commerce merchant services.
Your citizenship isn’t the issue. It’s whether you can satisfy the bank’s account opening criteria. I am not a bank employee and do not speak on behalf of the bank but my understanding is as follows:
2 forms of ID one of which has to be a passport, driver’s license or other government issued photo ID
Proof of address
It is a requirement for all banks in NZ (and any developed country) that the ID has to be verified to an acceptable standard. This would normally be done by the bank officer but in your case…? BNZ may accept documents authenticated at NAB (National Australia Bank) if you are across the ditch. You will need to ask them. You may also try at the NZ embassy and pay them a fee.
There is something else I also suggest you investigate and that is the merchant services criteria. I can advise you they will look into your account history (both personal and business) and do credit checks on the company and all directors.
Without a previous banking history with BNZ I really don’t know how you will fare TBH.
All in all, unless you have someone on the ground here you will be fighting an uphill battle. AFAIK you can’t even (legally) incorporate a company now without at least one local Director.
It is one of those things you may well have to travel to achieve. All the best.
The requirements for opening an account will largely depend on which country you are currently based in. For some, such as Australia the process will be easier.
What I suggest is you give our team a call on 0800 737 774 or +64 4 474 9945
Alternatively you could email us at BNZ_MerchantPayments@bnz.co.nz and we can get in touch with you.
The team will also be able to answer any questions you have about the Currency Select facility and go through the criteria for qualifying for it.