It’s International Fraud Awareness Week!

Hey guys, did you know that 91% of New Zealanders are active internet users and 70% spend two hours or more per day online? Also, 95% of all users browse the web and 85% visit social networks! With so many of us spending SO much of our time online, it’s important to stay safe.

As part of International Fraud Awareness Week, the New Zealand Bankers Association (NZBA) has launched a guide on how people can keep themselves safe from online scams. The pamphlet is designed to ensure that people are fully aware of online scams and to help raise awareness around them. “We’ve made it easy to read, and included websites where you can find out more information. It’s pretty high level, and isn’t meant to be comprehensive” says NZBA chief executive, Karen Scott-Howman.

Fraudsters are constantly coming up with new ways to dupe innocent people so don’t let that be you! The content of the guide is available on NZBA’s website here and a printable PDF version is available here. For BNZ’s top tips on keeping safe from scams, have a read below:

When shopping and banking online:
• Logon to internet banking by typing in your bank’s full web address. Do not use links that appear to take you to your bank’s website.
• Check you have a secure connection, which is shown by a padlock symbol somewhere on the page, and that the website address starts with ‘https://’. The ‘s’ stands for ‘secure’.
• Shop with trusted retailers.

How to avoid phishing scams:
• Don’t share your bank account login details, cards, PINS or passwords with anyone – not in person, online, over the phone, or in emails or texts.
• Don’t give out personal information over the phone unless you initiated the call and you are sure that the number you called is genuine.
• Don’t reply to, click on any links, or open any files in spam emails or text messages. Don’t call any numbers in spam emails or text messages.
• Spam emails are often disguised to look legitimate. If it doesn’t seem right, take care and double check first before handing over personal information.
• It’s always a good idea to check the email address against one you know to be legitimate.

And as always if you think you may have been taken in by a banking scam you should contact BNZ immediately on 0800 ASK BNZ (275 269) or +64 4 924 0499 as soon as possible.