Hi there,
I’m currently with ASB and about to move to BNZ for my everyday banking. One thing I liked about ASB is how feature rich their mobile app is, compared to BNZ’s.
I’ve read past posts (~6-12 months ago) regarding feature requests to see the answer is soon or looking into it, but the features aren’t there yet.
So I thought I’d ask again, are there any plans to introduce more control over credit cards? e.g. this is what you can do with ASB:
Another question, with the ASB app there’s an option called “multitasking” which allows it to log you off immediately when you close the app, this is useful because when you open the app again it prompts you for your touchid/pin straight away allowing you to quickly log on again.
Currently with the BNZ app it eventually times out and logs you off, but when you open the app again you have to press OK then Login then touchid just to get back in. Another issue with that, is that it briefly flashes the last screen you were on… so if someone obtained your phone they’d be able to breifly view your balances before it shows the below screen.
The workflow could be greatly simplified by allowing the user to enable an auto logoff feature, so when the app opens again it prompts you to login rather than having the user press OK then Login then hit the touch id button.
Lastly, I’m still waiting for my credit cards to arrive but one benefit I’ve enjoyed with ASB is real time transactions. Can you confirm that, with Visa (not flexidebit) cards, transactions appear in real time? What about when using paywave?
This post back in January seemed to indicate this wasn’t here yet https://community.bnz.co.nz/t5/Online-and-mobile-banking/BUG-Account-balance-updating-in-some-places-and-not-others-web/m-p/2268/highlight/true#M365 but that was specific to flexidebit cards
Thanks,
James