Internet banking - cards section


#1

I have 4 cards (2x eftpos and 2x Visa Debit) but I can only see 2 in the Internet banking under “cards”. At the bottom it has the message “You have two cards which can’t be accessed in YouMoney at the moment Call 0800 275 269 or visit any BNZ store to manage them”

I called CS yesterday and they did something but it’s not fixed.


#2

Hey @michaelnz, I might need to look into your account for this one - are you able to PM me your access number? Will have a look and get back to you.

  • Yvonne