International Fraud Awareness Week resources



It’s the final day of International Fraud Awareness Week and what a week it has been! We’ve informed you about NZBA’s new guide to keeping safe from online scams as well as sharing our top tips for PIN security. We’ve also shared information on how to stay safe when shopping and banking online and how to avoid phishing scams To finish off the week we’re going to share some of the best places you can go to get current information regarding scams.

First and foremost, the forum you’re in right now is the perfect place to find out what’s happening with the latest scams. If there’s anything you can do to keep the crooks at bay, we will share our tips with you here on the BNZ Community!

For further information on scams check out these websites:

Lastly, make sure you tune back in from Monday 27 November to Friday 1 December as it’s Cyber Smart Week and we’ll be posting some really beneficial information on cyber awareness!

In the meantime, if you think you may have been taken in by a banking scam you should contact BNZ immediately on 0800 ASK BNZ (275 269) or + 64 4 470 9021 as soon as possible.


A new trick almost caught me out last night: a phone call from ‘BNZ INSURANCE’ at 8:15 p.m.! I told the caller
that I would prefer if he called me a bit later, just before 9 p.m. He never called, and also had his caller-ID suppressed (making it an anonymous call).

Next morning I checked: Neither BNZ INSURANCE nor BNZ had any record of anyone calling me.

As you’ll know, BNZ make automated calls to check if you were happy with the BNZ Call-Centre’s service. These calls are generated by a computer For obvious reasons they do not transmit a caller-ID.

Who else makes anonymous calls? Many market research companies and - at election time - political parties.
Apart from them? Probably people/organisations who want to stay anonymous…

Tom Butz


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