International Fraud Awareness Week comes to a close

Hi everyone

Tomorrow is the final day of International Fraud Awareness Week, we hope you have managed to check out BNZ’s fantastic resources at to test out how Scam Savvy you are. We also have a few tips for you to take away.

Some red flags to look out for

  • Being contacted out of the blue, by someone you don’t know.
  • The deal or scheme seems too good to be true!
  • Personal banking information is requested.
  • Email communication has poor grammar or spelling mistakes.
  • English is not the first language of the caller.
  • You are asked to keep the communication a secret.

Tips to help you avoid scams

  • If in doubt, hang up the phone.
  • Remember, BNZ will never call and ask you to provide account details or personal information. If you receive one of these calls, phone 0800 ASK BNZ and ask to speak to the Financial Crime Management Centre.
  • Never tell anyone your login details, PINs, passwords or verification codes – not even the Police, bank staff, friends or family. BNZ will never ask you for your PINs or passwords.
  • Check your statements and advise us immediately of any unauthorised transactions.

If you suspect you have been taken in by a scam, contact BNZ on 0800 ASK BNZ or +65 4 924 0499 as soon as possible.