I cannot login

Online and Mobile
#1

I cannot login and I get this error:

An unexpected error has occurred.

An unexpected error has occurred - please try again. If the error occurs again, please contact
Bank of New Zealand Internet Banking Support on 0800 999 269.

#2

Hi @helppls,

There was an issue this morning, which has been fixed, you should be good to go now.

Cheers,
Eric

#3

I have the same problem, and it persists… exactly the same error as above!

#4

Just tried from both mobile and desktop, all working fine on both.

#5

@helppls @walterk @nextdoor we’re having intermittent issues with online and mobile banking at the moment - team working frantically to figure it out. Thanks for your patience and understanding :slight_smile: