I’m trying to make an interational payment via Internet Banking but can’t figure out how to add a reference that will appear on the payee’s statement.
I’ve signed up to make international payments, I’ve added the business I’m trying to pay as a payee (name, address, IBAN, sort code, currency) and now I’m at the part where you enter how much you want to transfer, and the button says ‘Confirm and Pay’. On a prior screen there was a field that allowed me to put a reference to appear on my statement, but can’t find one that will put a reference on the payees statement. It’s important because i have a identification code that they’ll use to link my payment to a booking I’ve made.
Any ideas? I don’t want to click Confirm and Pay and have the payment go through without a reference, but also am not sure if you add the reference on the next screen!
Any assistance would be appreciated, especially since the dynamic exchange rate has added NZD$10 to the amount while I’ve been trying to figure this out! Eek!