Have you heard of LENSecure?
LENSecure is a defence BNZ uses against counterfeit Credit Card and Flexi Debit Visa Card fraud. Whenever you use a BNZ ATM, the Liquid Encryption Number (LEN) changes. This means that when fraudulent attempts are made to withdraw funds from a counterfeit version of your Credit Card or Flexi Debit Visa Card anywhere around the globe, it will immediately decline. It also helps us here in the Financial Crime Management Centre, as we can identify the point at which your Card may have been compromised.
So next time you’re out and about, stop for a moment at a BNZ ATM to get an account balance (or any type of transaction) so your LEN can update.
If you’d like more information about unusual transactions on your bank statement you can visit this help and support page on our BNZ website.
And as always, if you have any questions about LENSecure, fraud or scams, please call us on 0800 ASK BNZ (275 269) and ask to speak to the Financial Crime Management Centre.