Function error with mobile app


#1

Hi, keep getting function error and to contact bnz support- I have uninstalled and reinstalled the BNZ mobile app - checked by details using BNZ browser and can access my bank accounts that way just not through the app. I have Samsung S7, software up to date. Please advise . Thank you


#2

Hi @Kat,

Sorry - we had a technical issue this morning. This has now been fixed now.
It’s all working and you should now be able to login fine.

Let me know if you have any issues.

Cheers,
Eric


#3

Hi keep getting a function error when trying to log in have turned phone on and off again and I have a up to date phone


#4

Hey @Savarnnahtaylor, thanks for reaching out to us. Are you still experiencing this issue? If yes, I recommend you give us a call on 0800 275 269, so that we can more easily diagnose the issue you’re having and help you with a fix. Any questions let me know :slight_smile: