I use my credit card often. I always enter a PIN number - not signing or contactless.
Most of the time it works as expected. Unfortunately, on occasions I come across an evil eftpos machine which literally grabs the money immediately. Even worse, BNZ seems to be in denial about this - preferring to lecture their clients about using or avoiding Paywave.
I understand well how it works and I am very familiar with technology, working in the IT industry.
The problem is the theory of contactless payments (Paywave) and how it is implemented on some terminals do not tally up. I am not joking when I say there is zombie terminals which literally grab the payment with no delay or intention or consent from the customer.
I have experienced this at Countdown and Supercheap Auto.
When will the BNZ face up to this problem and offer clients the option to turn this hideous thing off?