Documents (Statements)

Mac123 · February 7, 2018, 7:49am

It would be greaty if DOCUMENTS could show on the Mobile App and access to view details of monthly statements, as well as being able to print them out from the Mobile App be made available. Currently I have to log onto my computer in order to do this.

Eric · February 7, 2018, 10:22pm

Hi @Mac123,

We are working on it now. The first release will be Statements of open accounts and Credit Cards - shouldn’t be too far off.

Cheers,
Eric

Stewmar · February 23, 2018, 1:55pm

I cant find ‘Documents’ in the menu of online banking to see my statements. Can anyone tell me how to find my statements please.

Eric · February 25, 2018, 9:30pm

Hi @Stewmar,

It’s in the works now - but hasn’t been released yet. Should be available by the end of March, all going well.

Cheers,
Eric

Mac123 · April 16, 2018, 9:42am

Any updates on this?

Lawrence · April 16, 2018, 10:27pm

Hey @Eric, have we had any changes here?

Eric · April 16, 2018, 11:21pm

It’s looking likely for this week or early next week - account and credit card statements only.

Cheers,
Eric

Lawrence · April 23, 2018, 2:41am

Hi all, we’ve made an update to the app See our latest topic here on the community for more info!

Mac123 · April 23, 2018, 3:17am

Great news!!

Kurtis · April 23, 2018, 9:38am

Ohhh yeah, this is great

Mac123 · May 30, 2018, 9:39am

Happy to see Documents (Statements) for all my accounts on the Mobile App. However, disappointed that my KiwiSaver annual statement isn’t. I also have noticed that there are no statements for my accounts dated May.

Julia_C · May 30, 2018, 11:32pm

Hi @Mac123 , I’m so sorry at this stage KiwiSaver annual statements aren’t visible on our mobile app- we are definitely working hard to make this happen! In the meantime, if would like to access your KiwiSaver annual statement, you can view them on our BNZ internet banking website under “Menu” then “Documents”. As for your May statements, when do you normally get your statements? Are they monthly or 3 monthly? They may not be appearing simply because they haven’t been produced just yet. It does depend on your statement frequency. Any more questions, please don’t hesitate to let me know. Thanks, Julia.

adrian · November 6, 2018, 9:35pm

Hi @Mac123, just to let you know KiwiSaver annual statements are now available on our mobile apps. Just tap on the menu, then tap Documents, and you should see a new entry for KiwiSaver annual statements. Enjoy!

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If there is anything else KiwiSaver related I can help you with, just DM me.
best regards
Adrian

Prals1 · November 27, 2018, 11:29pm

adrian, if i don’t see a new entry for kiwisaver annual statments it means i’m doing something wrong? lately it is hard for me to be focusing because i’m about to buy steroids with credit card so i might be doing something wrong. thanks and sorry if anything.

Lawrence · November 27, 2018, 11:31pm

Hi Prals, we’re happy to help you with your issue, but please don’t link to steroids from this platform Thanks,

skittles · May 22, 2019, 8:52am

Any ability to get text notifications when credit card statements are ready? common among other banks worldwide.

Adina · May 27, 2019, 9:24pm

Hi there, we can set up text notifications that let you know when your payment is due and the amount due. Give us a call on 0800 275 269 or send us a secure message via Internet Banking or the Mobile App and we can look at getting this set up for you -Adina.