Disallowed transactions

#1

I’ve had a couple of bank transfers returned because the bank account was out of date. I think customers should be informed if this happens.

#2

Hi @mef, you are effectively informed by the deposit back into your account. As there are a number of reasons why money might bounce back from someone else’s account, we simply aren’t able to disclose another person’s information in this instance. You can choose to turn on notifications for deposits into your account through Internet Banking if this is a concern :slight_smile: Thanks, Emma

#3

BNZ should show the Bank Account number on the payment screen. Other banks do, good to be able to check if the account has changed.