Hi, my daughter left her flexi debit card at my place in Wellington and I am wondering what is the best way to get it back to her. She is travelling around but will be in Auckland with friends for a few days in a couple of weeks. I see on the NZ Post website that you are not supposed to courier activated cards and in any case I am not sure that sending it to the friend’s place would be practical. Are you able to suggest anything short of me going to Auckland or her coming to Wellington? Thanks!
Hi there, the best way to get your daughters card to her will be to take it into your local BNZ and ask them to forward it on to a specified branch of the BNZ in Auckland where your daughter can pick it up. They’ll hold it for her, make sure she takes some I D!