Bank statements not up to date?


#1

Hi does anybody know why my bank statements only go up to October 5th? I need bank statements for the past 3 months but it’s only showing me up to October ??? Is there a way to update it so I can get the info I need?


#2

This would most likely mean your statements are not set to generate monthly (possibly 3 monthly instead). A quick call to the Contact Centre or a Secure Message requesting an up to date statement to appear online would sort this problem out for you.

Regards