Archived statements over 1 year old


#1

I am trying to retrieve business account bank statements (pdf format) for several years in the past but all I find is last 12 months. I tried searching with date ranges e.g. 1/01/15 to 1/02/15 and no results. My two personal accounts have older statements listed. Why the difference? Please Help.


#2

Hi @kaikai,

I would say that the reason you can’t see older statements is that there was no relationship setup linking yourself to the business accounts. I know this doesn’t really help you much but I would suggest giving the contact centre a call to see if they can help you out with getting access to older statements.

Thanks,
Milan