NetSafe have advised us that they have seen an increase in an email scam where recipients are asked to pay an overdue invoice for a product or service they haven’t purchased. Both New Zealand businesses and members of the public have reported receiving invoices from companies they have never even dealt with, stating that payment for the overdue invoices is due immediately. The fraudsters attempt to impersonate real companies in these emails and the amounts they request vary, but are all in Australian dollars. Please remember to be wary when opening emails from unknown suppliers and just as important, don’t open the invoices that are attached to the email.
How to protect yourself:
• Don’t pay or give out personal information by responding to the email.
• If you are a business owner, have a clearly defined process for verifying and paying accounts and invoices.
• Keep your computer security up-to-date.
• Let your family and friends know about this scam and how it works so they can protect themselves too.
If you’re suspicious of an email that you’ve received, or if you’ve entered your personal information into a website, or if you’ve an unauthorised transaction on your bank account, please contact us immediately on 0800 ASK BNZ (275 269) or + 64 4 470 9021.
Similarly, if you think you’ve been caught up in a scam, or if you’ve provided personal information to someone over the telephone or via email, or if you suspect that your identity has been stolen, please call us on 0800 ASK BNZ (275 269) and ask to speak to the Financial Crime Management Centre.