Adjustable PayWave threshold


#1

There has been some discussion here about an option to disable contactless credit card transactions. Personally, I find contactless transactions very convenient, but I am uncomfortable with the $80 threshold above which a PIN is required.

I think a good solution to both concerns would be to allow customers to set their own “PIN required” threshold. I would set mine at about $20, and somebody wanting to disable it completely could set it at $0.


#2

Hi @gmandeno

This is something we have looked at previously and to cut a long story short, the way the contactless limit is controlled is not simple to change. Essentially these limits are held in 2 places, on terminals and card chips, so personalised management of these feels like it should be simple, but would require a bunch changes to the way the industry processes payments at a terminal.

We are certainly thinking about giving customers more control over some aspects of their cards, and hopefully this could roll out later this year or early next.


#3

After many years and with my other accounts at BNZ I switched our credit card to ASB as it has adjustable pay wave options.


#4

as in you can turn paywave on or off right ? not set a pin limit


#5

Yes, you can turn paywave off or on via their phone app, even without using
internet banking. This ability was not present with BNZ when we switched.


#6

other than wanting to turn paywave off when you lose your card, I do not see much use for that option?


#7

The option is useful whenever you don’t want to use payWave such as always.

Yours sincerely
Steven Molotsky


#8

Like the idea that you will give us more control over our accounts. I don’t think Visa/Master card really take into account the 3-4 seconds its takes me to enter my pin is actually worth the stress of having the potential of my card being used freely by a third party. Really contactless potentially saves me a maximum of 12 seconds of my life per day, not really a big deal for me, get rid of it.


#9

That’s why I think the best solution would be to set your own “PIN Required” threshold. If you don’t want your card to EVER be used freely by a third party, for ANY amount, then set the threshold to zero.

The contactless technology eliminates the time-consuming palaver when a slightly defective machine says “Insert card … oops! … swipe it … oops … nah … insert it again”.

I LIKE being able to spend $350 in a supermarket, wave my wallet at the machine, and type in my PIN. I DON’T like being able to spend $79 at the same supermarket and complete my purchase with no credential verification at all.